• 11-Jan-2018 to 12-Mar-2018 (PST)
  • Operations
  • Chilliwack, BC, CAN
  • Salary
  • Full Time

Competitive Benefits package


The Regulatory & Compliance Coordinator is responsible for coordinating and executing required regulatory processes to support Petcurean's operational and business needs. This includes ensuring compliance and optimization of business system procedures relating to the regulatory requirements that affect Petcurean, and its global business. This position will primarily support daily activities which require regulatory input and when applicable will support new product registration initiatives.

The Regulatory & Compliance Coordinator will report to the Director of Operations and will be based at our Head Office in Chilliwack, BC.


  • Execute regular and routine reviews of regulatory standards pertinent to marketed products and recommendation / driving updates to current products as applicable. These requirements include but are not limited to AAFCO, CFIA, USDA, GRAS, US State regulations, GRAS, MSC, US Fish and Wildlife Regulations, and export country import regulations and product registration requirements.
  • Lead the generation of new or updated Policy and Procedure manuals for all departments.
  • Review and approve promotional, advertising and labeling material for Petcurean products to ensure compliance with all pertinent regulations.
  • Support documentation management, develop or improve systems as required to assure compliance or improve the efficiency and usefulness of the document control process.
  • Assess complaints against regulatory compliance, and work within the Operations Department and other departments to resolve the complaint.
  • Ensure that applicable staff is aware of changes in regulations, rulings, or directives that apply to the business.
  • Assure all regulatory and product registration submissions, licenses, and documents are properly created, complete, and submitted in a timely manner
  • Develop and maintain communication lines with the regulatory bodies that may affect the business, assuring timely awareness of regulatory requirements, deadlines, and changes
  • Determine requirements for import for new countries/regions.
  • Lead or support continuous improvement initiatives with regards to regulatory compliance systems or processes that directly impact the regulatory status of the company.
  • Support QA department in assessing retained samples submitted from each production lot.
  • Roll up your sleeves and do what's necessary to get the job done and completes other duties as required within the same scope and level.

Job Challenges /Complexities:

  • Juggling and prioritizing multiple tasks within a dynamic work environment
  • Optimization of processes to suit a rapidly growing company
  • Conflicting departmental priorities and obstacles to change
  • Ensuring compliance while meeting business objectives



  • University Degree and/or an equivalent combination of education and experience.
  • 3 -5 years regulatory experience with regard to export of a marketed food product.
  • Compliance experience preferably with ISO 9000 business management systems or similar.
  • Proven ability to work effectively within a team environment while satisfying individual responsibilities and objectives
  • Proven ability to work independently to meet rigorous deadlines without a rigidly defined process in place
  • Computer literate including MS Office (i.e. Word, Excel, PowerPoint) SharePoint, Acrobat, etc.


Hours of Work

This is a full-time position with regular office hours from Monday to Friday.  However, the nature of this position is such that some additional time with notice may be required and there is a possibility of work on weekends or during the evenings. Some limited travel may be required.

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